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Please ReadFree shipping to 48 US States. Zip Code required to determine location. We Ship with UPS Ground usually the next business day. Cancellations To Cancel you must email us before item ships Cancellation Fee: 20% of order total. Returns We do not accept returns. Broken or Damaged Items We require that you email us pictures of the box and item damage along with the item, order and tracking number to open a claim. Refunds Refunds only offered on broken or damaged items no longer in stock and a broken or damaged item claim has been created (see above). Replacements Parts No replacements parts for products available. Contact US contact@heatherann.com 1 (714) 434-4838 |